Cuckoo Clock 8 Day Mechanical Swiss Chalet Musical 38cm by Hekas

Dimensions 38 x 39 x 27 (H x W x D) cm. Size refers to main clock casing only and does not include any weights, pendulums or handles.
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  • Description
  • Delivery
  • Returns
  • Set up & Care
  • Questions ?


Never be late again. What a better way to keep track of time than a cuckoo clock. Turn your home into a woodland valley chalet, with natural hand-carved woods, cuckoo bird calls and forest sounds. An authentic chalet-style 8 day cuckoo clock with 22 musical tunes by Reuge Schweiz, only made in the Black Forest region of Germany.

  • Genuine Black Forest Cuckoo clock - Seal of authenticity - Tested before delivery.

  • Handcrafted wood clock - No splintering.

  • Chalet Style - features three moving elements. At the top, there are revolving dancing figurines. On the bottom there is a turning water mill wheel and next to it, there is a pair of traditional German wood sawyers which also moves.
  • Moving cuckoo bird and cuckoo sounds - Every full hour - Volume controls available.
  • Manual night time shut off - Comes with a switch to turn off the sounds of the cuckoo bird.
  • 8 Day Mechanical mechanism - Easily wound once a week by pulling a weight down.
  • Musical clock - Plays 22 tunes by Reuge Schweiz, a beautiful musical chime which plays after the cuckoo bird sounds.
  • All Hekas cuckoos have a 2 year warranty.

Made in

Schonach, Black Forest, Germany. 

The clock comes with a statement and seal of authenticity from the Black Forest Clock Association.

Hekas® is a 3rd generation family run cuckoo clock company specialising in authentic Black Forest cuckoo clocks and all are completely handmade.  Established in 1938, Hekas clocks are guaranteed pieces of high quality and are made by their very own experienced in house craftsmen.  Every detail of the clock is checked before being dispatched and boasts a 'Tradition in Perfection'.  Hekas clocks are very popular worldwide and are regularly exported to more than 40 countries.

Customer Reviews

Based on 6 reviews
Couldn't be better, I would buy from them again

I'd previously had a 30hour cuckoo clock for some 30 years, but with age it needed an overhaul, the cost wasn't too prohibitive, but decided to purchase a new one.
As financially things had changed dramatically for me we chose a far more detailed clock. The choice offered was spectacular.
I ordered our clock on Wednesday evening & it arrived from Germany on Tuesday. The tracking was excellent & packaging terrific.
To say the least we are very pleased with whole event.

Cuckoo clock

No problems ' first class service ' product great ' certainly shop with you again.

Thank You

I am very pleased with this cuckoo clock. thank you very much. This is the first cuckoo I have. I was hesitant at first but I am glad I got it in the end.

love the movement

I love how the figurines move during the cuckoo calls


very well made and delivered on time



***For EU Customers***All our prices include a FREE Premium Delivery to ANY address.

***For US Customers***We can deliver to any US address with a flat delivery charge of £50 GBP. (Roughly $65 USD after conversion)

We aim to deliver within 3 to 4 Days from when we receive your order. Please allow 1 working day for us to process your order. If you have any delivery requests, please let us know and we will do our best to assist you.  You can contact us on +447531160791 or send us an email to

Your clock will be inspected and tested before delivery. Once we have carried out our checks, we will package your clock safely and securely. Your clock will then be handed over to the courier and it will then be delivered.

We have good working relationships with Premium courier services such as DHL and Parcelforce.  All clocks are expertly packaged and handled with care.

Order Confirmation Email

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically confirm that it is in stock and available for immediate delivery.  If your item is on backorder or unavailable we will void the pre-authorisation and reach out to you via e-mail.  

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  

If you do not receive tracking information from us within six business days of your order feel free to follow up with us at 

If your item(s) are available for immediate delivery (within 3 business days) we will process the charges and submit the order for delivery. 


Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  

If you item(s) do arrived damaged please send photos to and we will process an insurance claim on your behalf.


Returns Policy

Our policy lasts 30 Days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please contact us so that we may give you the return address.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 

Returning your clock

To return your clock, you should mail your product to the Return Address we give you.  To get the Return Address, please contact us.

You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are delivering an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at



We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at

Set up & Care

Setting Up

All clocks are tested and set up before they are delivered.  You do not need to assemble them.

All clocks are delivered with clear instructions - in English - on how to safely install the clock.  It is important to read the instructions and follow them.

Please DO NOT unpack, hang the clock and then pick up the instructions!

Should you have any questions, we are more than happy to help.


Mechanical Clocks

All mechanical clocks run on weights or are key wound. They do not require any batteries and winding keys are supplied with the clock.

One day mechanical clocks will require the mechanism to be wound once a day.  You can wind more frequently, this will be a personal choice, but failure to wind once a day will result in the clock stopping.

Eight day mechanical clocks will require the mechanism to be wound once a week only.


Quartz Clocks

Quartz and radio controlled clocks are driven by batteries.  Batteries are supplied with the clock.



All clocks sold on have a one-year warranty minimum unless otherwise stated.  When you receive your clock, we recommend that you retain all packaging and instructions. 

In the unlikely event that you should have to return the clock, this will minimise the likelihood of any damage being caused in transit.


How to maintain your clock ?

Mechanical clocks will not require any maintenance or repairs for at least 10 years.

Quartz clocks will require change of batteries.

However, it should be ensured the clock is kept where minimal dust can get into the mechanism.  Dust will impact on the lubrication and this can lead to damage many years down the line.

If you require to do any works in the vicinity, then move the clock to a more suitable location or cover the clock.

An effective tool in removing dust are cans of compressed air.  This will be very effective in removing the dust from hard to reach areas.  Please do not blow too hard inside the case or to close to the bellows.

When positioning the clock, it is important that the weights are allowed to run freely.  Some clocks will be quite heavy and it should be ensured that they are secured to the wall firmly.

Questions ?

Have a question about this product? Send it to us via the form below and we will get back to you as soon as possible with an answer.

Batteries Battery & Electricity not needed - Wind Up Mechanism
Dimensions 38 x 39 x 27 (H x W x D) cm. Size refers to main clock casing only and does not include any weights, pendulums or handles.
Material Hand-carved wood
Moving Element Moving Bird & More
Mechanism 8 Day - Easily Wound Weekly
Silent Mode Yes - Manual Switch Off At Night
Sounds Cuckoo Calls & 22 Tunes By Reuge Schweiz
Installation Easy Set Up Guide Supplied
Packaging Well packaged for quick and safe delivery
Warranty 2 Years (Parts & Labour)
Weight in grams (Gross) 12000g
Brand Hekas
Item No. 3734-8

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